The Blog of Daniel J Hand
  • About
  • Ai
  • Cloud
  • Data
  • Design
  • Digital
  • Emerging technology
  • Leadership
  • Security
  • Strategy
  • Visualisation

The Potential Advantages And Challenges Of Owning A Unified Digital Profile

Summary: In this article we consider the potential advantages and challenges of an organisation having access to a unified digital profile for each of their customers. We use an example of booking a vacation online to illustrate how the user experience differs greatly depending on the amount of information available …

more ...

  • Social

    • twitter
    • linkedin
  • Links

    • Resume

© 2014 Daniel J Hand · Powered by pelican-bootstrap3, Pelican, Bootstrap

Back to top