Historically, healthcare when compared with aviation has a relatively poor record of learning from failure. There is a stigma associated with failure in part out of fear of the legal repercussions and a damage to the reputations of hospitals and individuals. Understanding the reasons for failure is often avoided and …

Most organisations do not understand what good strategy is or are unwilling to make difficult decisions to implement it. Good strategy is so rare that it’s often not anticipated by the competition. A good strategy can therefore often lead to better than anticipated results.

Good strategy is based on …